About the Mandated Reporting Guide

This tool guides direct support professionals (DSPs) and program staff through New York State's mandated incident reporting process — step by step, for their specific program type.

When something happens, staff often don't know exactly what to do: whether to call the Justice Center, the SCR, or both — and in what order. This tool walks them through their agency's 3-step process (Intervene → Safeguard → Report) with specific, regulation-grounded instructions.

Four program types are covered: Adult Services (OPWDD), School Programs (SED), Children's Residential (OPWDD), and Preschool (OCFS).

This means:

• Mandy cannot improvise, guess, or generate novel guidance
• Every word is auditable — the entire knowledge base is a single reviewable file
• Responses are completely deterministic — the same scenario always yields the same answer
• There is no risk of AI "hallucination" or fabricated regulatory information

The tool was built using AI coding tools, but the application itself contains no AI at runtime. This distinction matters: think of it the same way a spreadsheet built using calculator software doesn't "contain" a calculator.

All guidance lives in a single TypeScript file that can be read, reviewed, and approved by compliance staff before deployment. It contains:

• Incident type definitions and severity thresholds
• Step-by-step reporting instructions per program
• Regulatory citations for every procedure
• Hotline numbers and timelines
• FAQ answers for common edge cases

No content is generated at runtime. Updates to regulations are made manually and deployed as versioned releases.

Content is reviewed and updated to reflect current NYS regulatory requirements. Agencies on the hosted service receive content updates automatically.

This tool does not collect, store, or transmit:

• Staff names or employee identifiers
• Individual (client) names or identifying information
• Incident details or narrative descriptions
• IP addresses or device identifiers

Anonymous usage analytics (which programs are accessed, how often) use random session IDs that are generated per browser session and cleared automatically when the tab closes. No personal data is ever linked to usage records.

The Mandated Reporting Guide is available as a white-labeled, agency-specific tool. Each agency gets their own branded experience with their program-specific content, contact information, and compliance team review.

To request a demo or discuss licensing for your agency, reach out directly.